10 Tips to win government tenders
1. Read each question carefully
You should:
- break down each question into its core requirements and its supporting requirements
- match each question to the corresponding evaluation criteria in the RFQ or RFT
- evaluate the scope of work (i.e. statement of requirement). Work out if you can do the work yourself or if you need to partner with other businesses (e.g. subcontractors or a consortium); and allow enough time to set up these arrangements
- review the specifications to see if there are extra requirements relating to any of the questions.
2. Respond to each question completely
You should:
- make sure you’ve addressed all the requirements relating to the question — a checklist can help
- provide evidence of recent experience (no older than five years) relating to requirements and demonstrating capabilities
- note the evaluation criteria and relative weighting/ranking. Give extra attention to criteria with higher weightings/rankings
- present an offer in a simple, structured format if no template has been provided (responses are judged on content, not on elaborate presentation)
- show how you’re in a unique position to provide this service, and how your service offering differs from other bidders.
3. Show your experience
If you’re responding with little experience of government:
- show how your commercial experience is relevant to government requirements
- demonstrate your understanding of government requirements
- if you can’t meet all the requirements, outline a plan for how you’ll build your capability and increase your resources.
4. Assume you’re unknown
You should:
- assume the evaluator knows nothing about your capabilities, strengths, skills, and resources when you address each question
- describe your methodologies and examples in detail
- show how your business capabilities are appropriate for this job.
5. Target your references and referees
You should:
- provide recent references (no older than five years) directly related to key requirements in the RFQ or RFT
- make sure your references address the key capabilities in the evaluation criteria.
6. Don’t be afraid of repetition
You should:
- answer each question completely — regardless of how much repetition there may be across all questions and answers
- make sure each answer is tailored (never cut and paste one answer into another, even if you do repeat information)
- use repetition to reinforce your experience, skills, resources and capabilities.
7. Remember customer service really counts
You should:
- differentiate your response by using customer-service proposals that are detailed, substantive and relevant
- remember many businesses competing with you share the same capabilities — but not all make the effort to offer genuinely high levels of customer service.
8. Offer ‘value-add’ proposals
You should:
- offer proposals that are both generally valued by government, and relate to the particular requirements of the Request For Quote (RFQ) or Request For Tender (RFT).
- offers are evaluated on the basis of value for money, which includes quality, service, backup and all costs—the lowest price doesn’t necessarily win
- offer your most competitive price the first time and present all the benefits of your product or service
- consider offering two options, high-end and low-end, or offering multiple combinations with a breakdown of costs
- remember that ‘value add’ does not necessarily mean ‘free’.
9. Understand government policy requirements and contract conditions
You should:
- find out about the government procurement policies, requirements and contract conditions relating to the RFQ or RFT
- learn more about particular government policies at the Buyer’s Procurement website.
10. Make certain your response is complete and submit it on time
You should:
- create your own personalised RFQ checklist or tender checklist
- be aware of any time differences, particularly during daylight saving and when bidding across states and territories
- remember that a late submission of the RFQ or RFT won’t be accepted unless you can prove exceptional circumstances caused it.
With credit to www.business.vic.gov.au/